/* ============================================
   CarDiag Chat Widget - Standardized Compact Design
   ============================================ */

/* [hidden] must always win */
#cardiag-chat-root [hidden] { display: none !important; }

/* Font override */
#cardiag-chat-root,
#cardiag-chat-root button,
#cardiag-chat-root input,
#cardiag-chat-root textarea,
#cardiag-chat-root a,
#cardiag-chat-root span,
#cardiag-chat-root p,
#cardiag-chat-root h1,
#cardiag-chat-root h2,
#cardiag-chat-root h3,
#cardiag-chat-root h4,
#cardiag-chat-root strong,
#cardiag-chat-root small,
#cardiag-chat-root label,
#cardiag-chat-root div {
    font-family: "IRANSans", "IRANSansX", "IRANYekan", "Vazirmatn", "Vazir", -apple-system, BlinkMacSystemFont, "Segoe UI", Tahoma, sans-serif !important;
}

#cardiag-chat-root *,
#cardiag-chat-root *::before,
#cardiag-chat-root *::after {
    box-sizing: border-box !important;
}

#cardiag-chat-root {
    --cardiag-primary: #ff6b1a;
    --cardiag-primary-dark: #e85a0d;
    --cardiag-bg: #ffffff;
    --cardiag-bg-alt: #f7f8fa;
    --cardiag-text: #1a1f2e;
    --cardiag-text-soft: #6b7280;
    --cardiag-border: #e5e7eb;
    --cardiag-shadow-lg: 0 20px 60px rgba(15, 23, 42, .25);

    font-size: 13px;
    line-height: 1.6;
    color: var(--cardiag-text);
    direction: rtl;
}

/* ==== Launcher ==== */
#cardiag-chat-launcher {
    position: fixed;
    right: 20px;
    bottom: 20px;
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: linear-gradient(135deg, var(--cardiag-primary), var(--cardiag-primary-dark));
    color: #fff;
    cursor: pointer;
    z-index: 2147483000;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 8px 20px rgba(255, 107, 26, .35);
    transition: transform .2s;
    padding: 0;
}
#cardiag-chat-launcher:hover { transform: scale(1.05); }
#cardiag-chat-launcher.is-open .cardiag-launcher-icon { display: none; }
#cardiag-chat-launcher:not(.is-open) .cardiag-launcher-close { display: none; }
.cardiag-launcher-close { display: flex; align-items: center; justify-content: center; }

.cardiag-launcher-badge {
    position: absolute;
    top: -2px;
    right: -2px;
    min-width: 20px;
    height: 20px;
    padding: 0 5px;
    background: #ef4444;
    color: #fff;
    border-radius: 10px;
    font-size: 10px;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid #fff;
}

/* ==== Panel ==== */
#cardiag-chat-panel {
    position: fixed;
    right: 20px;
    bottom: 88px;
    width: 360px;
    max-width: calc(100vw - 24px);
    height: 540px;
    max-height: calc(100vh - 110px);
    background: var(--cardiag-bg);
    border-radius: 14px;
    box-shadow: var(--cardiag-shadow-lg);
    z-index: 2147482999;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    opacity: 0;
    transform: translateY(16px) scale(.97);
    pointer-events: none;
    transition: opacity .25s, transform .25s;
}
#cardiag-chat-panel.is-open {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
}

/* ==== Header ==== */
.cardiag-panel-header {
    background: linear-gradient(135deg, var(--cardiag-primary), var(--cardiag-primary-dark));
    color: #fff;
    padding: 12px 14px;
    display: flex;
    align-items: center;
    gap: 10px;
    flex-shrink: 0;
    min-height: 56px;
}
.cardiag-panel-title-block {
    flex: 1;
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
}
.cardiag-panel-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: rgba(255,255,255,.2);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}
.cardiag-panel-title-text { min-width: 0; }
.cardiag-panel-title {
    margin: 0 !important;
    font-size: 14px !important;
    font-weight: 700 !important;
    color: #fff !important;
    line-height: 1.3 !important;
    padding: 0 !important;
}
.cardiag-panel-status {
    margin: 1px 0 0 0 !important;
    font-size: 11px !important;
    opacity: .9 !important;
    display: flex !important;
    align-items: center !important;
    gap: 5px !important;
    padding: 0 !important;
}
.cardiag-status-dot {
    width: 7px;
    height: 7px;
    background: #4ade80;
    border-radius: 50%;
    box-shadow: 0 0 0 2px rgba(74, 222, 128, .3);
}

.cardiag-panel-close,
.cardiag-panel-back {
    background: rgba(255,255,255,.15) !important;
    border: none !important;
    color: #fff !important;
    width: 28px !important;
    height: 28px !important;
    min-height: 28px !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 0 !important;
    flex-shrink: 0 !important;
}
.cardiag-panel-close:hover,
.cardiag-panel-back:hover { background: rgba(255,255,255,.25) !important; }

/* ==== Body ==== */
.cardiag-panel-body {
    flex: 1;
    min-height: 0;
    overflow: hidden;
    background: var(--cardiag-bg-alt);
    display: flex;
    flex-direction: column;
    position: relative;
}
.cardiag-screen {
    position: absolute;
    inset: 0;
    display: none;
    flex-direction: column;
    overflow: hidden;
}
.cardiag-screen.is-active { display: flex; }

/* ==== Choose screen ==== */
.cardiag-screen-choose {
    padding: 16px;
    overflow-y: auto;
}
.cardiag-welcome {
    text-align: center;
    padding: 8px 0 16px;
}
.cardiag-welcome-badge {
    width: 52px;
    height: 52px;
    background: linear-gradient(135deg, var(--cardiag-primary), var(--cardiag-primary-dark));
    color: #fff;
    border-radius: 14px;
    margin: 0 auto 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 6px 16px rgba(255, 107, 26, .3);
}
.cardiag-welcome h4 {
    margin: 0 0 4px 0 !important;
    font-size: 16px !important;
    font-weight: 700 !important;
    color: var(--cardiag-text) !important;
    padding: 0 !important;
}
.cardiag-welcome p {
    margin: 0 !important;
    color: var(--cardiag-text-soft) !important;
    font-size: 12px !important;
    padding: 0 !important;
}
.cardiag-option-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.cardiag-option {
    display: flex !important;
    align-items: center !important;
    gap: 12px !important;
    padding: 12px !important;
    background: #fff !important;
    border: 1px solid var(--cardiag-border) !important;
    border-radius: 10px !important;
    cursor: pointer !important;
    text-decoration: none !important;
    color: var(--cardiag-text) !important;
    text-align: right !important;
    width: 100% !important;
    transition: all .2s !important;
    box-shadow: none !important;
    font-family: inherit !important;
}
.cardiag-option:hover {
    border-color: var(--cardiag-primary) !important;
    box-shadow: 0 4px 12px rgba(255, 107, 26, .1) !important;
    transform: translateY(-1px) !important;
}
.cardiag-option-icon {
    width: 38px;
    height: 38px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    flex-shrink: 0;
}
.cardiag-option-icon.telegram { background: linear-gradient(135deg, #29b6f6, #0288d1); }
.cardiag-option-icon.live { background: linear-gradient(135deg, var(--cardiag-primary), var(--cardiag-primary-dark)); }
.cardiag-option-body {
    flex: 1;
    display: flex;
    flex-direction: column;
    min-width: 0;
}
.cardiag-option-body strong {
    font-size: 13px !important;
    font-weight: 700 !important;
    color: var(--cardiag-text) !important;
}
.cardiag-option-body small {
    font-size: 11px !important;
    color: var(--cardiag-text-soft) !important;
    margin-top: 1px !important;
}
.cardiag-option-arrow { color: var(--cardiag-text-soft); }

.cardiag-footer-note {
    margin-top: auto;
    padding-top: 14px;
    text-align: center;
    font-size: 10px;
    color: var(--cardiag-text-soft);
}
.cardiag-footer-note a {
    color: var(--cardiag-primary);
    font-weight: 600;
    text-decoration: none;
}

/* ==== Live chat screen (grid = messages + composer) ==== */
.cardiag-screen-livechat {
    display: none;
    padding: 0;
}
.cardiag-screen-livechat.is-active {
    display: grid !important;
    grid-template-rows: 1fr auto auto;
    height: 100%;
}
.cardiag-messages {
    grid-row: 1;
    overflow-y: auto;
    padding: 10px 12px;
    display: flex;
    flex-direction: column;
    gap: 6px;
    scroll-behavior: smooth;
    min-height: 0;
}
.cardiag-messages::-webkit-scrollbar { width: 5px; }
.cardiag-messages::-webkit-scrollbar-thumb { background: rgba(0,0,0,.15); border-radius: 3px; }

.cardiag-message {
    display: flex;
    flex-direction: column;
    max-width: 82%;
    animation: cardiag-msg-in .2s ease-out;
}
@keyframes cardiag-msg-in {
    from { opacity: 0; transform: translateY(4px); }
    to { opacity: 1; transform: translateY(0); }
}
.cardiag-message-admin { align-self: flex-start; align-items: flex-start; }
.cardiag-message-user { align-self: flex-end; align-items: flex-end; }

.cardiag-message-bubble {
    padding: 7px 11px;
    border-radius: 14px;
    font-size: 12.5px;
    line-height: 1.55;
    word-wrap: break-word;
    overflow-wrap: break-word;
    white-space: pre-wrap;
}
.cardiag-message-admin .cardiag-message-bubble {
    background: #fff;
    color: var(--cardiag-text);
    border-bottom-right-radius: 4px;
    box-shadow: 0 1px 3px rgba(0,0,0,.04);
}
.cardiag-message-user .cardiag-message-bubble {
    background: linear-gradient(135deg, var(--cardiag-primary), var(--cardiag-primary-dark));
    color: #fff;
    border-bottom-left-radius: 4px;
}
.cardiag-message-meta {
    font-size: 9.5px;
    color: var(--cardiag-text-soft);
    margin-top: 2px;
    padding: 0 3px;
}

.cardiag-message-failed .cardiag-message-bubble {
    background: #fee2e2 !important;
    color: #991b1b !important;
    border: 1px dashed #ef4444;
}

/* Pair FAQ Q&A closer */
.cardiag-message.is-auto.cardiag-message-user + .cardiag-message.is-auto.cardiag-message-admin {
    margin-top: -3px;
}

.cardiag-auto-badge {
    display: inline-block;
    padding: 0 5px;
    background: rgba(255, 107, 26, 0.15);
    color: var(--cardiag-primary);
    border-radius: 6px;
    font-size: 8.5px;
    font-weight: 600;
    margin-right: 3px;
}

/* ==== FAQ chips - compact ==== */
.cardiag-faq-section {
    margin-top: 4px;
    padding: 8px 10px;
    background: rgba(255, 107, 26, 0.05);
    border: 1px dashed rgba(255, 107, 26, 0.25);
    border-radius: 10px;
    max-width: 100%;
    overflow: hidden;
    box-sizing: border-box;
    transition: padding .2s;
}

/* Collapsed state: hide chips + header, show only banner button */
.cardiag-faq-section.is-collapsed {
    padding: 0 !important;
    background: transparent !important;
    border: none !important;
    margin-top: 2px !important;
}
.cardiag-faq-section.is-collapsed .cardiag-faq-header,
.cardiag-faq-section.is-collapsed .cardiag-faq-chips {
    display: none !important;
}
.cardiag-faq-section.is-empty { display: none !important; }

/* Collapsed banner - compact button at FAQ's original spot (top of messages) */
.cardiag-faq-collapsed-banner {
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 6px !important;
    width: 100% !important;
    padding: 6px 10px !important;
    background: rgba(255, 107, 26, 0.08) !important;
    border: 1px solid rgba(255, 107, 26, 0.3) !important;
    border-radius: 8px !important;
    cursor: pointer !important;
    color: var(--cardiag-primary) !important;
    font-family: inherit !important;
    font-size: 11px !important;
    font-weight: 600 !important;
    line-height: 1.4 !important;
    transition: all .2s !important;
    box-sizing: border-box !important;
    text-align: center !important;
    box-shadow: none !important;
    margin: 0 !important;
    min-height: auto !important;
}
.cardiag-faq-collapsed-banner:hover {
    background: rgba(255, 107, 26, 0.15) !important;
    border-color: var(--cardiag-primary) !important;
}
.cardiag-faq-section:not(.is-collapsed) .cardiag-faq-collapsed-banner {
    display: none !important;
}

.cardiag-faq-header {
    display: flex;
    align-items: center;
    gap: 5px;
    color: var(--cardiag-primary);
    font-size: 11px;
    font-weight: 600;
    margin-bottom: 6px;
}
.cardiag-faq-chips {
    display: flex;
    flex-direction: column;
    gap: 5px;
    max-width: 100%;
    min-width: 0;
}
#cardiag-chat-root .cardiag-faq-chip {
    display: flex !important;
    align-items: flex-start !important;
    gap: 7px !important;
    padding: 7px 10px !important;
    background: #fff !important;
    border: 1px solid var(--cardiag-border) !important;
    border-radius: 8px !important;
    cursor: pointer !important;
    font-family: inherit !important;
    font-size: 11.5px !important;
    font-weight: 400 !important;
    color: var(--cardiag-text) !important;
    text-align: right !important;
    transition: all .2s !important;
    line-height: 1.65 !important;
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important;
    min-height: auto !important;
    box-sizing: border-box !important;
    white-space: normal !important;
    word-break: break-word !important;
    overflow-wrap: anywhere !important;
    overflow: hidden !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    text-shadow: none !important;
    box-shadow: none !important;
    margin: 0 !important;
}
#cardiag-chat-root .cardiag-faq-chip:hover:not(.is-used):not(.is-loading) {
    background: var(--cardiag-primary) !important;
    color: #fff !important;
    border-color: var(--cardiag-primary) !important;
}
#cardiag-chat-root .cardiag-faq-chip:hover:not(.is-used):not(.is-loading) .chip-icon { color: #fff !important; }
#cardiag-chat-root .cardiag-faq-chip .chip-icon {
    color: var(--cardiag-primary) !important;
    flex-shrink: 0 !important;
    display: flex !important;
    margin-top: 3px !important;
}
#cardiag-chat-root .cardiag-faq-chip .chip-text {
    flex: 1 1 auto !important;
    min-width: 0 !important;
    max-width: 100% !important;
    white-space: normal !important;
    word-break: break-word !important;
    overflow-wrap: anywhere !important;
    font-size: 11.5px !important;
    line-height: 1.65 !important;
    display: block !important;
}
.cardiag-faq-chip.is-used {
    opacity: .5 !important;
    cursor: default !important;
    background: #f3f4f6 !important;
    text-decoration: line-through !important;
}
.cardiag-faq-chip.is-loading {
    opacity: .6 !important;
    pointer-events: none !important;
}

/* Reopen FAQ button */
#cardiag-chat-root .cardiag-show-faq-btn {
    align-self: center !important;
    display: inline-flex !important;
    align-items: center !important;
    gap: 5px !important;
    padding: 5px 12px !important;
    background: #fff !important;
    border: 1px solid var(--cardiag-primary) !important;
    border-radius: 16px !important;
    cursor: pointer !important;
    color: var(--cardiag-primary) !important;
    font-family: inherit !important;
    font-size: 11px !important;
    font-weight: 600 !important;
    line-height: 1.4 !important;
    transition: all .2s !important;
    white-space: nowrap !important;
    margin: 4px 0 !important;
    box-sizing: border-box !important;
    box-shadow: 0 1px 3px rgba(255, 107, 26, .1) !important;
    min-height: auto !important;
    max-width: 100% !important;
    width: auto !important;
}
#cardiag-chat-root .cardiag-show-faq-btn:hover {
    background: var(--cardiag-primary) !important;
    color: #fff !important;
}

/* Inline error */
.cardiag-error-notice {
    align-self: center;
    background: #fef3c7;
    color: #92400e;
    padding: 5px 12px;
    border-radius: 10px;
    font-size: 11px;
    border: 1px solid #fcd34d;
    max-width: 90%;
    text-align: center;
}

/* ==== Attach preview ==== */
.cardiag-attach-preview {
    grid-row: 2;
    background: #fff;
    border-top: 1px solid var(--cardiag-border);
    padding: 6px 10px;
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}
.cardiag-attach-thumb {
    width: 36px;
    height: 36px;
    background: var(--cardiag-bg-alt);
    border-radius: 6px;
    overflow: hidden;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    color: var(--cardiag-primary);
}
.cardiag-attach-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}
.cardiag-attach-info { flex: 1; min-width: 0; }
.cardiag-attach-name {
    font-size: 11.5px;
    font-weight: 600;
    color: var(--cardiag-text);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.cardiag-attach-status {
    font-size: 10px;
    color: var(--cardiag-text-soft);
    margin-top: 1px;
}
.cardiag-attach-status.is-ready { color: #22c55e; font-weight: 600; }
.cardiag-attach-remove {
    background: transparent;
    border: none;
    color: var(--cardiag-text-soft);
    width: 24px;
    height: 24px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}
.cardiag-attach-remove:hover { background: #fee2e2; color: #ef4444; }

/* ==== Composer (row 3 - always visible) ==== */
.cardiag-composer {
    grid-row: 3;
    background: #fff !important;
    border-top: 1px solid var(--cardiag-border);
    padding: 8px 10px;
    display: flex !important;
    gap: 6px;
    align-items: flex-end;
    flex-shrink: 0 !important;
    visibility: visible !important;
    z-index: 2;
}
.cardiag-attach-btn {
    background: transparent !important;
    color: var(--cardiag-text-soft) !important;
    border: none !important;
    width: 32px !important;
    height: 32px !important;
    min-height: 32px !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
    padding: 0 !important;
    box-shadow: none !important;
    margin: 0 !important;
}
.cardiag-attach-btn:hover { background: rgba(0,0,0,0.05) !important; color: var(--cardiag-primary) !important; }

#cardiag-composer-input {
    flex: 1 !important;
    border: none !important;
    background: var(--cardiag-bg-alt) !important;
    border-radius: 16px !important;
    padding: 7px 12px !important;
    font-family: inherit !important;
    font-size: 12.5px !important;
    color: var(--cardiag-text) !important;
    resize: none !important;
    max-height: 80px !important;
    line-height: 1.5 !important;
    outline: none !important;
    min-height: 32px !important;
    box-shadow: none !important;
    margin: 0 !important;
    width: auto !important;
}
#cardiag-composer-input:focus {
    box-shadow: 0 0 0 2px rgba(255, 107, 26, .3) !important;
}

.cardiag-composer-send {
    background: linear-gradient(135deg, var(--cardiag-primary), var(--cardiag-primary-dark)) !important;
    color: #fff !important;
    border: none !important;
    width: 34px !important;
    height: 34px !important;
    min-height: 34px !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 0 !important;
    flex-shrink: 0 !important;
    box-shadow: 0 2px 6px rgba(255, 107, 26, .25) !important;
    margin: 0 !important;
}
.cardiag-composer-send:hover { transform: scale(1.06); }
.cardiag-composer-send:disabled { opacity: .5 !important; cursor: not-allowed !important; }
.cardiag-composer-send svg { transform: scaleX(-1); }

/* ==== Media in messages ==== */
.cardiag-message-bubble.has-media {
    padding: 3px !important;
    max-width: 220px;
}
.cardiag-message-bubble.has-media .cardiag-message-text {
    padding: 5px 8px 3px !important;
    font-size: 12.5px;
}
.cardiag-media-image {
    display: block;
    max-width: 100%;
    max-height: 240px;
    border-radius: 10px;
    cursor: pointer;
}
.cardiag-media-video-thumb {
    position: relative;
    max-width: 100%;
    border-radius: 10px;
    overflow: hidden;
    cursor: pointer;
    background: #000;
}
.cardiag-media-video-thumb video {
    display: block;
    max-width: 100%;
    max-height: 240px;
    width: 100%;
}
.cardiag-video-play {
    position: absolute;
    inset: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(0,0,0,0.3);
    color: #fff;
}
.cardiag-video-play svg {
    background: rgba(255, 107, 26, 0.9);
    border-radius: 50%;
    padding: 6px;
}

/* ==== Lightbox ==== */
.cardiag-lightbox {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.9);
    z-index: 2147483647;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 16px;
}
.cardiag-lightbox-close {
    position: absolute;
    top: 12px;
    left: 12px;
    background: rgba(255,255,255,0.15);
    border: none;
    color: #fff;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}
.cardiag-lightbox-content img,
.cardiag-lightbox-content video {
    max-width: 95vw;
    max-height: 90vh;
    border-radius: 6px;
}

/* ==== Mobile ==== */
@media (max-width: 480px) {
    #cardiag-chat-launcher {
        right: 14px;
        bottom: 14px;
        width: 52px;
        height: 52px;
    }
    #cardiag-chat-panel {
        right: 8px;
        left: 8px;
        bottom: 76px;
        width: auto;
        max-width: none;
        height: calc(100vh - 90px);
        max-height: calc(100vh - 90px);
        border-radius: 14px;
    }
}

@media (max-width: 380px) {
    #cardiag-chat-panel {
        right: 0;
        left: 0;
        bottom: 0;
        top: 0;
        width: 100%;
        height: 100vh;
        max-height: 100vh;
        border-radius: 0;
    }
    #cardiag-chat-launcher.is-open { display: none; }
}